Chad Brockway, VP of Cyber Operations at Edgeworth Security, and his team of cyber experts at Edgeworth provide clients...Read More
When unusual or undesirable activity is detected on an Edgeworth-secured property, our highly trained agents activate Voice Down Live Communication to communicate directly with suspects through 100 decibel speakers. Voice Down is extremely effective, deterring 93% of trespassers in the moment. If a suspect does not heed our agent’s Voice Down warnings, Edgeworth’s verifiable information and strong relationship with law enforcement ensure a swift response—to date, 100% of non-compliant suspects have been apprehended.
From our state of the art Command Center, Edgeworth agents assess each security alert to determine the level of response needed. Our agents use scenario-specific dialogue for each Voice Down to ensure issues are managed effectively, whether dealing with an unwanted loiterer taking photos outside a property or trespassers who have breached the perimeter with intent to cause damage or commit crimes.
Voice Down communications from our experienced agents are calibrated to the situation and our client’s predetermined preferences:
Each customized Voice Down communication is administered with the knowledge that we represent our clients and that our actions are a reflection on our clients’ image. Our highly trained agents use professional, courteous communication where appropriate and more forceful language when necessary. Incidents are handled professionally while always keeping in mind the best interests of our clients. We take pride in asserting the necessary level of pressure for each incident.