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Command Center Monitoring Agent

Job Description

Overview:

Edgeworth Security offers 24/7/365 security protection and monitoring/managed services to our clients and is seeking dependable, energetic people to join our team and provide exceptional services, as part of its fast-growing Managed Services/Monitoring division. Our Command Center, located in Pittsburgh, PA, is a fast-paced environment where multi-tasking is the norm. If you excel at delivering superior customer service and can multi-task, evaluate situations in real-time, remain calm under pressure, follow and give direction, then you belong on our team.

We offer competitive pay, medical and dental insurance, vacation and personal time, paid training and flexible scheduling.

Responsibilities:

  • Provide monitoring and incident response services to protect client locations from intrusion, theft and other unauthorized or criminal activities
  • Perform scheduled remote patrols of client sites
  • Address issues and events as they arise
  • Dispatch security personnel and law enforcement as needed
  • Document incidents in reports for management and clients

Skills & Experience:

  • Two or four-year degree and/or equivalent work experience
  • Security, Law Enforcement, Military, Loss Prevention, Criminal Justice and/or Superior Customer Service experience
  • Computer proficiency and skillful in the use of MS Office a must
  • Excellent written and verbal communication skills
  • Attention to detail
  • Ability to maintain the confidentiality of sensitive information
  • Work a minimum of one weekend shift (Sat or Sun) per week
  • Ability to multi task
  • Professional demeanor
  • Self-starter capable of working individually and as a strong contributor to the team.

Apply Now

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