With retail, office, and mixed-use spaces, customer trust in the business is vital to their continued patronage. When security challenges like loitering and trespassing issues go unaddressed, they can escalate to become much more serious crimes like theft, vandalism, robbery and even assault, causing customers and employees to lose trust in the business.
Edgeworth specializes in proactive security services, solving issues before they occur and giving the people who inhabit those spaces the confidence that they are safe.
Edgeworth’s Remote Guarding catches intruders in the moment and immediately alerts our highly trained agents to any unwanted activity on your property. From our secure US-based Monitoring Center, our agents address intruders directly through Voice Down live communication.
Edgeworth Security provides flexible, customizable Remote Guarding integrations to solve our clients’ ongoing security challenges, such as loitering, trespassing, vandalism and more. Edgeworth is able to target a site’s problem areas, such as parking lots, where a third of serious crime is committed. Our Remote Guard clients have experienced 93+% deterrent rates to date, and have reported 40%-60% in savings.
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We find the best integration of our smart technology for your property. Our state of the art cameras, artificial intelligence and access control systems work together to protect against human error. They don’t blink, fall asleep, make mistakes and are able to provide simultaneous monitoring – something a physical guard can’t do.
If you currently have security cameras we can work with your existing network or the Edgeworth team can design a state of the art system for your property.
This is where we catch would-be intruders BEFORE they break in to your property. We define what activity at your property is normal through virtual guardrails and guidelines tailored to your schedule and property specifics. Coupled with our smart technology, our digital line barriers detect unusual/undesirable activity and trigger alerts when unwanted activity occurs.
When unusual/undesirable activity is detected your system immediately alerts our team of security agents who can see LIVE exactly what is happening at your property and take all necessary steps customized to the the circumstances. Our agents will actively manage incidents, applying the appropriate pressure based on the threat level and communicate with you directly where appropriate following your pre-determined communication preferences.
Trespasser/Loiterer –If a person or persons are trespassers or hanging around the property, our agents will be alerted to the unwanted activity immediately and Voice Down to make them leave the premises
Property Left Unsecured –If a door or gate has been left open, or other access control has not been set properly, our smart technology will detect it and our agents will let you know
Potential Break-in – If the alert is for a suspicious person breaking a digital barrier our security agents will be able to see exactly what they’re doing and respond appropriately and involve police immediately for serious threats
Vehicle Driving By – Our alerts can even detect vehicles coming and going by your property and look for suspicious patterns
Our smart technology is backed up by live 24/7 monitoring; provided by our highly trained agents. When something happens, it’s dealt with immediately.
Edgeworth Security’s internal processes include ongoing and rigorous training for all security agents featuring lifelike security threat simulations and objective performance reviews to ensure agents are always providing the highest level of service.
In addition, customer service is a cornerstone of the Edgeworth culture. Our agents understand and honor the trust being placed in them to keep your business and people safe.
Our proven processes eliminate false alarms and our partnerships with law enforcement ensure our clients get the fastest possible response from local agencies during an incident. When necessary our agents will call your local law enforcement, dispatch them to your property and provide them with live updates. This close partnership with law enforcement during an incident drastically improves the likelihood the police with apprehend intruders.
Video footage is recorded 24/7 providing crucial evidence for prosecution in the case of an unavoidable incident of theft, vandalism or trespassing. Video recording is also helpful when evidence is needed for frivolous personal injury lawsuits.
We provide Remote Guard to Fortune 1000 companies, Government agencies and schools as well as mid-sized businesses. No project is too big. We own our own Monitoring Center.
We tailor our Remote Guard system to your needs, your property, and can work with your existing equipment.
Client privacy and data security is paramount. Our personnel are thoroughly vetted and our monitoring center is highly secure. We can customize viewing permissions to suit different end users privacy needs.
We built and manage our own US-based Monitoring Center. All of our staff and operations are based fully in the US.
We do not outsource monitoring, we own and operate our own Monitoring Center, staffed with our own employees.
We combine machine learning, advanced analytics and best-in-class smart camera, access control and other tech with highly trained, customer service-focused staff.
Our solution includes redundant uninterruptible power supply and back-up generators and other redundancy- assuring features to maintain business continuity at all times.
Our system fully encrypts site data streams in transit and at rest. We monitor and block any unauthorized attempts to access data.
Our system is designed to increase reliability and reduce maintenance burdens on you and your team. Our offering is simple, modular and scalable. Our in-house IT team monitors network health and connectivity, so you don’t have to.
CEO of large California-based Property Management CompanyThough initially reticent about removing onsite guards, after seeing Remote Guarding in action, the CEO of the property management company is now thrilled by its effectiveness. The CEO says, “I am a total Remote Guarding convert.”
